Web

Websites and Web Applications

A website and a web application share a browser but not much else architecturally. A marketing site is mostly content and conversion paths; an application has authentication, authorization, and data integrity to get right - and treating one like the other is where most weak implementations come from.

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The Problem

A slow, dated, or insecure web presence costs credibility and leads before a visitor ever reaches a contact form, and a web application built without real authentication and observability accumulates risk quietly until something breaks.

Our Approach

For a site, we focus on information architecture, content, and conversion paths. For an application, we focus on backend architecture, authentication, and observability from day one, not added after launch.

Backend architecture

Request handling, business logic, and data access are kept as distinct layers so a rule change doesn't require touching the routing code, and so the same business logic can be tested independent of the web framework.

APIs

Internal and external APIs are versioned from the start, so a breaking change to a response shape doesn't silently break every client at once. Authentication is enforced at the API boundary, not assumed from the caller's context.

Authentication and sessions

Passwords are hashed (never stored or logged in plaintext), and sessions or tokens are scoped to the minimum access a user actually needs - an admin panel and a public-facing account system should never share the same trust boundary.

Deployment and observability

Production traffic is served behind a reverse proxy with TLS termination, with structured logging and error alerting in place before launch - not added reactively after the first outage. Deployments are scripted, not manual, so a rollback is a known, repeatable action.

Architecture and Approach

A typical web application separates the reverse proxy/TLS layer, the application server (handling routing and business logic), and the database, with structured logging and health checks connecting all three to whatever alerting the team actually watches.

What We Build

Use Cases

Replacing a template-based website with a custom, credible design tied to a defined conversion path.
Building a customer portal with real authentication and role-based account access.
Launching an online store connected to live inventory rather than a manually updated catalog.

Common Engineering Challenges

Treating an application like a website
A brochure site doesn't need session management or role-based access; an application does. Applying website assumptions (static pages, no real auth) to an application is where security gaps usually start.
No pre-launch observability
Structured logging, uptime checks, and error alerting need to exist before launch. Finding out about an outage from a customer instead of a monitor is avoidable and common.

FAQ

What's the actual difference between a website and a web application for pricing purposes?
A website is mostly content and layout; an application has authentication, authorization, and data integrity requirements that add real engineering scope - see our website vs. web app guide for the technical distinction.
How do you handle authentication for a customer portal?
Passwords are hashed, never stored in plaintext, and session/token scope is limited to what that account type actually needs - an admin role and a customer role are never granted the same access by default.
Is monitoring included, or do we find out about downtime from customers?
Structured logging and error alerting are part of the deployment, not an afterthought - the goal is that an outage is caught by monitoring before a customer reports it.

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